 | OverviewThe construction of IDC is mainly in the following aspects. 1. The construction of network 2. The construction of servers 3.The construction of storage systems 4. The construction of software systems 5. The construction of IDC self-serving system 6. The construction of the server room site |
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| Maintenance services on behalf of O&M | Upgrade services for newly purchased equipment | Infrastructure Consulting | Original equipment maintenance service |
| The purchase of original service for out-of-warranty ICT products offers three different levels of service for products covered by the base system support service. Base System Support Next Business Day (NBD) service Base System Support 7x24 round-the-clock service Base System Support Hardware Time-Limited Repair (Hardware CTR) service A combination of these three service levels and the Hardware Defective Media Retention (DMR) service has also been added, with the option to start the service | If there is a failure of the hardware covered by the service that cannot be resolved remotely, then Sam will take commercially reasonable measures to respond on site within 4 hours. Within 4 hours after Sam receives a call from a customer and determines a hardware failure, an authorized Sam engineer will arrive at the customer site within working hours to start providing hardware repair services. | Rational planning and arrangement of IT infrastructure allows various business solutions, applications and data to work together effectively to ensure that the infrastructure is robust and supports the needs of the entire business. | Renewal of original factory service for out-of-warranty ICT products, Basic System Support Service consists of comprehensive hardware and software services that can help significantly improve the availability of IT infrastructure. Technicians will work with your IT team to help you resolve hardware and software issues with Sam support products (hereinafter referred to as "products")*. |
Contact: Alan
Phone: +60 182289533
E-mail: Alan@mtandb.com
Add: Room #15.1, Unit No. 3A-15, Level 3A, Labuan Times Square, Jalan Merdeka, 87000 F. T. Labuan, Malaysia